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Introduction

 

Welcome to the Gen Re SOURCE for Long Term Care Underwriting!

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Dynamic Manual: This manual has been developed for Long Term Care clients of Gen Re LifeHealth.

We have specifically designed this manual to help manage risk in a maturing product line. In the past, most LTC manuals were based on either the mortality model or the clinical model. In the mortality model, one essentially adapted the tools of life insurance underwriting to manage the risk. This meant that the contract was usually issued in its most generous form, declined, or in some cases issued with an additional rating.

In the clinical model, significant emphasis was placed on impairment underwriting. This often meant focusing on the individual diagnosis, but frequently at the expense of ignoring other comorbid issues or lifestyle factors.

 

This manual builds on past successes by offering numerous underwriting factors and risk management criteria in an effort to help determine the most appropriate offer for any given applicant for long term care insurance. As with all Gen Re LifeHealth manuals, the impairments listed will be evaluated and updated on a regular basis based on research and emerging experience. This is made possible by leveraging the latest in internet delivery technology.

 

Whereas Gen Re LifeHealth strives to make our manuals as informative and comprehensive as possible, it would be impossible to develop guidelines for every conceivable medical condition. Absence of guidelines for an impairment, except for minor, self-limited conditions with full recovery (e.g., colds, sprains), is in no way intended to imply insurability. These conditions should be thoroughly evaluated using sound underwriting and medical judgement and referred to our underwriters for facultative consultation.

 

Assumptions: There are a number of items that should be emphasized prior to utilizing this manual. The most important is that this manual was developed to be used as a GUIDELINE, not a set of rules. By no means does this manual replace sound underwriting judgement and experience.

 

When developing this manual, it was important to determine which triggers we should assume in establishing guidelines. It was determined that the standard guidelines established for tax-qualified products, 2 of 6 ADLs or Cognitive Impairment, would be the most appropriate. Should your product use other triggers such as medical necessity, 1 of 6 ADLs, or IADLs, we counsel you to keep that in mind when utilizing the published guidelines. (A more conservative approach may be appropriate.) Contract terms such as cash indemnity payments vs. reimbursements may also affect the risk considerably.

 

It should also be noted that, in writing this manual, decisions were made assuming the traditional (ages 65-75) long term care consumer. Some of the guidelines have included age-specific decisions. For those that do not, the underwriter will need to apply their risk management judgement in determining if the youth or advanced age of the applicant is a favorable or unfavorable factor for the given impairment.

 

The format of this manual was designed to both guide the less experienced underwriter towards the important factors and considerations needed to arrive at an appropriate decision, and to aid the experienced underwriter by offering factors that will help with the most difficult of decisions.

 

Most impairments are broken down into a number of categories. These are intended to help broaden the scope of thought, while narrowing the qualifying criteria categories.

Using this manual: There are two ways in which impairments may be searched for. The most common manner is to click on the button to the left and to type in the word or phrase that you wish to evaluate. This will search the entire text of this manual and provide the underwriter with a list of pages containing that entry to choose from. The second option is to click on the Index button to the left. This will link to a list of chapters, which will in turn link to a list of impairments in each chapter. It is important to note that since the function scans the entire text, it will be far more comprehensive than the index function.

 

 

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